# What do I do if my Item(s) arrive damaged?

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Source: https://help.goldbelly.com/en_us/what-do-i-do-if-my-item(s)-arrive-damaged-SkDCbFKHzg

Last updated: 2026-07-31T02:02:03.806Z

**TLDR:** _If your order arrived damaged,_ [_contact us_](https://goldbelly.kustomer.help/en_us/BJfftKBzl) _with your order number and photos within 14 days and we'll be happy to assist further._

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If your order arrived damaged, our team is here to help. Simply reach out to [Customer Support](https://goldbelly.kustomer.help/en_us/BJfftKBzl) with your order number and a few photos, and we'll be happy to assist!

Please send the following within **14 days of delivery**:

*   A close-up of the damaged or defective area
*   Two full shots of the product (side and overhead)
*   A photo of the packaging or box