Part of the process of creating a Food Love Experience is making sure recipients are notified of their special gifts. Customers are responsible for notifying their recipients that a perishable item is on the way, and for confirming that they are available to receive a package.
You have the option to notify them by by opting in to shipping email notifications at checkout, and providing the recipient's phone number for delivery questions.
Goldbelly is not responsible for packages reported damaged due to a delay in opening and properly storing the package’s contents upon delivery.
Please contact our Customer Support team at support@goldbelly.com and we may offer a resolution on a case-by-case basis.