TLDR: All sales are final, but your experience matters. If something arrives damaged or spoiled contact us within 14 days and we'll explore your options.
Every food order on Goldbelly is final sale, and we cannot accept returns — but we never want you to be less than thrilled with what arrives at your door. If a food item arrives damaged or spoiled, reach out to our Customer Support team within 14 days of delivery and we'll work with you to make it right.
For non-food merchandise, exchanges may be possible through our partner shop. Get in touch with us within 14 days of delivery and we'll take it from there.