We’re so sorry to hear this! We understand that sometimes items get damaged and are unable to enjoy. We will work to resolve the situation as quickly as possible.
Please contact our Customer Support team at email@example.com or via this request form with your order number as well as details and photos of the damage or defect.
Please share the following pictures within 14 days of delivery:
- A photo of the area of concern
- Two full shots of the product (from the side and overhead)
- A shot of the packaging/box