Goldbelly does not require a signature for the delivery of most of its packages. However, it is ultimately up to the individual carrier as to whether they feel comfortable leaving the box at a home, even if a signature is not required. If the driver does not leave the package, you can call the carrier to arrange a pick up at the nearest shipping location that same day or wait for re-delivery the following business day. Carriers typically make three delivery attempts before the product is returned. An estimated delivery timeframe is presented on the product detail page. Please plan accordingly to be sure you receive the best quality product.
Products from Tipsy Scoop, as well as select items from OddFellows Ice Cream, Mikey Likes It Ice Cream, Elegant Desserts, and Solid Wiggles require an adult signature (21+) upon delivery. Goldbelly asks that all customers purchasing from Tipsy Scoop and Solid Wiggles ensure that someone over the age of 21 is available to receive the package on the day of delivery. Residential deliveries are made between 8am-10pm. Goldbelly is not responsible for packages that require a signature but are not delivered because no one is home to sign.
Effective 06/28/22 FedEx will introduce scanning technology that electronically captures the recipient’s first initial, last name, and automatically verifies that age requirements are met for shipments requiring an adult signature at delivery. The software does not record or store any other personal data (e.g., driver’s license number, birthdate, home address, etc.) - Please have your valid government-issued photo ID ready at the time of delivery. For more information regarding FedEx's new policy, please click here.
Once your package is in the hand of our partnering shipping carriers, we have no control over the time of delivery. But, the good news is that FedEx gives you the ability to schedule delivery times for all of your residential packages!
Once you receive your tracking email from us letting you know that your package has shipped, go to the below link to schedule a delivery time or a pick-up location/time that works for you:
Packages Shipped Via FedEx: Sign up for FedEx Delivery Manager
Packages Shipped Via UPS: Sign up for UPS My Choice