We don't require a signature for delivery on most of our packages. That said, we do recommend opening your package soon after delivery to properly store any items that require refrigeration. Goldbelly is not responsible for packages reported damaged due to a delay in opening and/or not properly storing the package’s contents upon delivery. It is at the discretion of the driver to ring the doorbell upon delivery, and due to COVID-19, additional precautions are being taken for the safety of both parties.
The decision to leave an unattended package at your front door is solely up to the discretion of the driver. If your order is delivering to an office or communal living space, carriers may deliver the package to your front desk or mailroom. If the driver feels it is safe to leave the package, then they will do so. We are not responsible for missed deliveries, sometimes resulting in a damaged product, because no one was home and the driver felt it was unsafe to leave it.
Products from Tipsy Scoop require an adult signature (21+) upon delivery. Goldbelly asks that all customers purchasing from Tipsy Scoop ensure that someone over the age of 21 is available to receive the package on the day of delivery. Residential deliveries are made between 8am-10pm. It is the sole responsibility of the customer to notify a gift recipient of a pending Tipsy Scoop delivery.
Once your package is in the shipping carrier's hands we have no control over the time they will deliver it. But, the good news is that both FedEx and UPS give you the ability to schedule your delivery times for all of your residential packages! You can read more about this here.