If the order's "Ships On" date (as included in your confirmation email) is 3 or more days away, you can cancel your own order. Make sure you are logged into your Goldbelly account and follow the simple steps below:
1. If you do not have a Goldbelly account, create one through the button on your order confirmation email first!
2. Click on the "View Order" or “Check Order Status” button in your order confirmation email. This will take you to the My Orders page of your Goldbelly account.
3. Click the “Edit Order” button next to your order number, then “Cancel Item”. If there is no button on the order, an order modification is not possible because it has entered production. You can learn more about this here.
4. Use the drop-down to select a reason for your cancellation. Then click "Save & Continue"; and then "Yes, Cancel Item". (See example below.)
5. Your Order is now canceled!
Need help canceling a subscription, reach out to subscriptions@goldbelly.com or chat with us for further assistance.