Any changes to the total order amount can impact the Klarna Payment Schedule in multiple ways based on the status of the payment, how much was paid and whether or not the refund was a full or partial.
A Full Refund will cancel any remaining payments and the amount that the customer has already paid will be refunded back to the original payment method.
If the Partial Refund is greater than the remaining balance of your order, the refund amount will be deducted from the outstanding balance and the difference will be credited to the original payment method.
If the Partial Refund is less than the remaining balance of your order, the amount will be deducted from the outstanding balance and spread evenly across the remaining payments. You can view any updates to your payment plan under My Klarna.
Please reach out to Klarna’s customer service team in the Klarna app or at klarna.com for any additional support.