GENERAL QUESTIONS
CORPORATE GIFTS & SERVICES
- How can I place an order for gifts to be delivered to multiple addresses?
- I need to send corporate gifts but am not sure what to send. Can someone help?
- What type of orders can Goldbelly's corporate services help with?
- Can I order a large quantity and have it delivered to my office for an event, or to distribute the gifts myself?
- What is the deadline to place a corporate order?
- Is there a quantity limit for Goldbelly corporate orders?
SUPPORT HOURS
SHIPPING
- What are Goldbelly's shipping rules + policies?
- Why can't I ship Goldbelly's fresh produce products to my address?
- Can I ship to a PO Box?
- Did my order ship?
- Is a signature required for delivery?
- How is my food packed and shipped?
DISCOUNTS & PROMOS
ABOUT GOLDBELLY
ORDERS
- What is the cut off to reschedule, edit or cancel an order?
- Can I cancel my order?
- I can't select the delivery date I need for my order
- How far in advance should I place my order?
- What if I need my order to arrive immediately?
- Do I have to serve my items the same day they arrive?
GIFTS
SUBSCRIPTIONS
PAYMENT
REFERRALS & REWARD POINTS
ISSUES AFTER DELIVERY
- My item(s) arrived damaged. What do I do?
- My order is missing something or contains the wrong item(s)
- My order arrived thawed or warmer than expected
- I sent my order as a gift and the recipient was not available or didn’t open the package in time
- I received my package as a gift and it arrived damaged or incorrect
- What is your Return Policy?