Updating Account Email:
If you would like to update your Goldbelly account to a new email address, our Support team can help! For security purposes, please send 2 emails to support@goldbelly.com requesting this change:
- 1 email from the existing Goldbelly account, requesting to change the email address
- 1 email from the new email address you'd like to change the account to, in order to verify ownership
Once we've received both emails, we will update the account for you!
Update Account Password:
You can click the links below to reset your password:
Note: if you've entered your password incorrectly too many times, our system will lock you out for approximately 5 minutes, after which you can attempt to log in again.
Update Payment Method:
To update your Goldbelly payment method, simply select "card" or another payment method from the options at checkout. If a new card, input the new information and this will automatically save as your default payment method.
To request to remove an existing credit card from your Goldbelly account, please email our Support team at support@goldbelly.com.
Edit Saved Addresses:
Saved addresses cannot be edited at this time, however you can delete any out of date/incorrect delivery addresses.
To remove a saved address on your account:
- Log into your account at goldbelly.com
- Click on your name in the top right corner
- Go to "My Info" from the dropdown menu
- Select the address you would like to remove and select the trash can icon
The option to add in a new address directly to your account is not available at this time, however the next time you place an order you will be prompted to add payment information at check out!
Unsubscribe from Marketing Notifications:
To unsubscribe from Goldbelly text messages (SMS), you can either reply back with the word STOP to one of our text messages, or you can text STOP to 91079.
To unsubscribe from Goldbelly emails, simply click the "unsubscribe here" button at the bottom of the email. Then on the landing page, click, "unsubscribe from all marketing emails" in blue.