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  1. Goldbelly Support
  2. Customer Care

Customer Care

MY ORDERS & DELIVERY

  • How do I check the status of my order?
  • How do I cancel my order?
  • How will I know when my order has shipped?
  • My order was sent to the wrong address!
  • My order will arrive a day after my requested delivery date. Will it still be fresh?

PLACING AN ORDER

  • How far in advance should I place my order and schedule for delivery?

SHIPPING AN ORDER

  • Why don't all items ship free?

GIFT & SUBSCRIPTION ORDERS

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E-GIFTING + LIVE CLASSES

  • How does Goldbelly's Send As E-Gift feature work?
  • Did my recipient receive their e-gift? Can I resend it?
  • Introducing E-Gifts on Goldbelly!
  • How Do I Redeem a Food Gift Sent to me via Email?
  • What are the Terms of the Send As E-Gift feature?
  • Can I cancel my E-Gift?
See all 17 articles

CORPORATE GIFTS & SERVICES

  • Corporate Gifts & Services: Terms & Conditions
  • How can I place an order for gifts to be delivered to multiple addresses?
  • What is the deadline to place a corporate order?
  • Is there a quantity minimum or limit for Goldbelly corporate orders?
  • When and how do I submit payment for my corporate order?
  • I need to send corporate gifts but am not sure what to send. Can someone help?
See all 13 articles

ABOUT GOLDBELLY

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MY ACCOUNT

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SUPPORT

  • What are Goldbelly's text message support hours?
  • What are Goldbelly's email support hours of operation?
  • What are Goldbelly's phone support hours?
  • What are Goldbelly's live chat support hours of operation?
Goldbelly Support