TLDR: For deliveries that include 21+ items, someone needs to be home to sign and show a valid ID. Accepted forms include a U.S. driver's license, state ID, or military ID. If scanning isn't an option, the driver will perform a manual age verification. Your ID doesn't need to match the shipping label.
Some of our most special items require an adult signature at delivery. It's a quick step, and we want to make sure you're ready so nothing slows down the moment your order arrives.
Not sure if your order requires a signature? Take a peek at the product page — it'll let you know. If your delivery is heading to a UPS Access Point, keep in mind that a signature is still required at pickup.
What ID do I need to have ready?
The following forms of ID can be scanned:
- U.S. driver's license
- U.S. state ID
- U.S. military ID
- U.S. passport (FedEx Ground deliveries only)
If your ID isn't scannable, the driver will perform a manual age verification instead.
What if I'd rather not have my ID scanned?
Totally fine. Just let the driver know, and they'll manually verify your age and note your first initial and last name instead.
Does the name on my ID need to match the shipping label?
Nope. The ID just needs to confirm the person at the door is 21 or older — it doesn't need to match the name on the package. So whether it's a gift or a treat for yourself, you're covered.