Once your package is in the hand of our partnering shipping carriers, we have no control over the time of delivery. But, the good news is that both FedEx and UPS give you the ability to schedule your delivery times for all of your residential packages!
If you know that you are not going to be home and are worried about them not leaving your package at your door, we strongly encourage you to schedule your delivery window directly with FedEx or UPS. Their Delivery Manager platforms are flexible and allow you to schedule the delivery of your package within a short time frame to ensure you will never miss a package at your home again.
Once you receive your tracking email from us letting you know that your package has shipped, go to one of the below links to schedule a delivery time or a pick-up location/time that works for you:
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Packages Shipped Via FedEx: Sign up for FedEx Delivery Manager
- Packages Shipped Via UPS: Sign up for UPS My Choice