TLDR: Delivery dates are our best estimate — once a package is with the carrier, occasional delays can happen. Order at least 2 days ahead of any important occasion, and rest easy knowing most items keep beautifully in the fridge or freezer. If an issue does occur, we've got you covered.
We work hard to get your order to you on the date you've chosen — and most of the time, everything goes exactly as planned. Occasionally, carriers experience delays due to weather, high package volume, or other circumstances beyond anyone's control, and we aren't able to guarantee delivery on a specific date when that happens.
For anything tied to a special occasion, we recommend scheduling your delivery at least 2 days early. It's a small buffer that makes a big difference in peace of mind.
Here's what we love about the food on Goldbelly: every item is packed by people who take real pride in their craft, and that care extends to how well it travels and keeps. Most products stay beautifully fresh in the fridge or freezer for days, sometimes months — so a little extra time before you dig in is rarely a problem. Storage instructions are included in every box, and you can also find them here if you'd like to plan ahead.
If your order does run into a delay, this guide covers what that means for freshness and what to do next. You can also learn more about why delays happen and what to expect via this help article.