If you're inquiring about an existing order, please have the following details on hand for faster service:
- Order number (found in confirmation email)
- Delivery address
- Email associated with order
-
Name and phone number associated with account
Chat Support
Our email customer support hours are:
- 9am-8pm EST, Monday-Sunday
Chat with Goldbelly Support from goldbelly.com or help.goldbelly.com by using the Icon located on the bottom right of your screen. Looking for support outside operation hours? Our Chatbot can assist and will escalate you to support to receive a response once business hours resume if needed.
Email Support
Our email customer support hours are:
- 8am-9pm EST, Monday-Sunday
Email us at support@goldbelly.com at any time. Please note that our agents work to respond to messages in a timely manner and we will respond to you as quickly as possible.
Text Support
Goldbelly Text/SMS support hours are:
- 9am-8pm EST, Monday-Sunday
Goldbelly Text/SMS support will be suspended on Monday, January 19th.
Phone Support
Our phone support hours are:
- 9am-8pm EST, Monday-Friday
- 10am-6pm EST, Saturday and Sunday
Goldbelly support can be reached at 888-675-6892.
Goldbelly phone support will be suspended on Monday, January 19th.