TLDR: Click "View Order" in your confirmation email (or My Orders in Goldbelly) to log in and view your order status. From there, you can cancel using the "Edit Order" button — as long as your Ships On date is 3+ days out. For subscription cancellations, reach out to us directly.
We understand plans change. If your order's "Ships On" date is 3 or more days away, you can still cancel using our self-service options — just log into your Goldbelly account and follow the steps below.
Don't have an account yet? Create one using the button in your order confirmation email before getting started.
- In your confirmation email, click "View Order" or "Check Order Status" to go to your My Orders page.
- Click "Edit Order" next to the relevant order, then select "Cancel Item."
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Choose a reason from the drop-down menu, click "Save & Continue," then confirm with "Yes, Cancel Item."
Don't see the option to cancel? Once an order has entered production, our makers are already at work — and modifications are no longer possible at that stage. Learn more about order modifications here
Your cancellation is confirmed — all set!
Need a hand? Reach out to our support team — we're happy to help.
Canceling a subscription? Drop us a line at support@goldbelly.com or chat with us directly and we'll handle it from there.