TLDR: If your order arrived incorrect or incomplete, contact us with your order number and photos within 14 days and we'll be happy to assist further.
If your order arrived incorrect or incomplete, our team is here to help. Simply reach out to our Customer Support team within 14 days of delivery — by email, text, chat, phone, or our web form — and we'll be happy to assist further.
When you get in touch, it helps to have the following:
- Your Goldbelly order number
- The name of the missing or incorrect item(s)
- A photo of what you received
- Any other details that might help us understand what happened
Our culinary partners put extra care into every order, and we understand that sometimes mistakes are made. When something's off, we want to know — and we'll make it right.