Goldbelly directly handles any adjustments to your order or account through our chat, sms, email, or phone support options. Requesting updates with our carrier or merchant partners may result in a delay. Order adjustments requested with third-party support sites cannot be honored.
This includes edits to the; delivery address, order content, delivery date, and any personal account information such as your contact email or phone number. If you placed the order with your Goldbelly account, some edits can be made from your “My Orders” page.
Tech Support Scams:
Sites like JustAnswer may offer to assist in handling your request for a fee, however this site and other scam tech support services like it do not represent Goldbelly, our carriers or our merchant partners. Goldbelly will never charge you a fee per question asked or ask for you to enter payment information in order to fulfill a request.
When looking to adjust a Goldbelly order, please make sure you are visiting us on our site, through our support pages, or on the Goldbelly app.
To learn more about support scams and shopping online safety, visit the FTC consumer advice site or this BBB article.